Frequently Asked Questions

Do You Have a Cap Catalogue?

We do not have a printed catalogue to send out, our website is our catalogue. And our pricelist and colour card is available to download.

Is There a Minimum Order

We have no minimum order requirements on most of our Caps and Hats however the price
is directly related to the quantity at the time of order -“Buy in Bulk & Save”

Price charged is calculated on the total amount of t-shirts units ordered.

Blank Caps and Hats Orders – Lead Times

Blank Caps and Hats orders leave the next day after we receive your payment confirmation advise.

Printed Caps and Hats Orders – Lead Times

For printed Caps and Hats, order require 5 working days from time we receive your finished artwork.Strict deadline or event dates must be advised.

If you would like a quotation on printing please email us your image or contact us

Print price depends on the quantity, number of colours in your design, colour of Caps and Hats to be printed on and the number of different positions on the cap.

There are many variables that can affect the price.

No minimum print requirements.

Finished Artwork can be as “PDF or EPS” file.

If you would like a print quotation please advise:

  1. The colour of the cap or hat you want to print on, It is cheaper to print on “white” caps or hats than “black” or “coloured” caps or hats.
  2. How many colours in each image you would like to print. If you are unsure of the number of colours, just email it to us

Freight

Freight is by Australia Post, local courier or TNT and normally arrives within 1 – 2 days after we have received your payment. (great distances can take longer)

Payment Options

Payment is most easily made by direct bank deposit, or by credit card.
Note a 1.7% surcharge applies to credit card payments.

Please advise which is your preferred method of payment when you order, and we will reply with our account details or call to get your card details.

Once we have received you order we will issues you an invoice and our account details for payment. Our preferred method of payment is by Direct Deposit.

If paying by direct deposit, please email us your official bank transfer confirmation page and we can arrange for the immediate dispatch of your order.

We do not open credit accounts.